Review 01
Identify the lender and the installation agreement
Find the legal names of the seller, installer, lender, and current loan servicer. Check which company received funds, whether the loan was assigned, and who is responsible for installation, warranties, and billing.
Compare the installation contract with the financing agreement. A request to cancel work is not necessarily a request that reaches the lender, and a lender complaint is not necessarily notice to the installer.
Review 02
Compare the payment schedule with the sales presentation
Review the interest rate, payment schedule, total financed amount, fees, and any planned payment adjustment. If a salesperson assumed a tax benefit or lump-sum payment, preserve that calculation and ask a tax professional about your own eligibility.
Document discrepancies between the written financing terms and what you were told. High utility bills alone do not establish a right to cancel the loan.
- Signed loan and installation agreements
- Disclosures and original sales proposal
- Loan statements and disbursement records
- Utility bills and production records
Review 03
Review cancellation, payoff, and dispute provisions
Look for notice instructions, dispute procedures, payoff terms, and any prepayment provisions. Obtain a current written payoff quote rather than assuming a balance shown online is the amount needed for a transaction.
A state-licensed lawyer can evaluate signing circumstances and potentially applicable remedies or deadlines. Do not assume a general cooling-off period applies, or that sending a complaint suspends payment obligations.
Review 04
Check security filings and home-sale requirements
Ask whether the loan is secured and request copies of any UCC financing statement or recorded document. A UCC-1 filing is not automatically a real-estate lien. A title or financing concern requires review of the actual document and the relevant filing system.
For a sale or refinance, coordinate with the lender, title professional, and counsel. A requested release or termination must be supported by proper authority, not simply by dissatisfaction with the solar system.
Related guides: Solar UCC-1 Liens
Review 05
If the installer closes, track the loan separately
An installer’s closure or bankruptcy does not automatically cancel a homeowner’s loan. Confirm the current servicer, save notices, and identify any equipment warranties that remain available.
Court notices may contain deadlines. Preserve envelopes and delivery records and contact counsel promptly about whether and how to respond.
Related guides: Solar Company Bankruptcy
Independent guidance
Consumer resources and your next step
FTC: Solar Power for Your Home provides general guidance about solar purchases and agreements. For state consumer resources and project-specific review considerations, find your state guide.
The FTC and other government agencies do not endorse Panacea Solar Exits. A consumer complaint does not itself terminate a contract.
Panacea Solar Exits can discuss your situation and the documents needed for a review. Qualification does not guarantee cancellation. Consult state-licensed counsel for legal advice and applicable notice deadlines.
See If You Qualify for Help With Your Solar Contract